Montem Outdoor Gear logo
Montem Outdoor Gear logo

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Orders

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. • Standard Ground Shipping: Typically arrives within 5-7 business days. • Expedited Shipping: Typically arrives within [3-5] business days once it has shipped. • Prior

How do I make a return?

Merchandise can be returned for a full refund or exchanged within 30 days of the delivery date. After 30 days, merchandise can be returned for store credit only. To initiate a return or exchange for another item, simply click the button below, and fo

What if my package gets lost or arrives damaged?

In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. We understand the disappointment of receiving a damaged package. In such instan

Can you check them in on airplanes?

Poles were banned by the TSA, but they can be checked in with your regular luggage, not as carry-ons.

Why does my promo code not work?

Promo codes have expiration dates and cannot be used more than once. Promo codes also have to abide by certain guidelines, Ex: minimum purchase value or time of the year. For further assistance, please contact us at [email protected].

I Am Interested In A Wholesale Order

Please email us at [email protected]. One of our sales agents will gladly assist you with any wholesale order or question.