Montem Outdoor Gear

<h3 id="lost-packages">Lost packages</h3>In the event that your order is lost during transit, please reach out to our customer support team at help@montemlife.com with your order number and any relevant details. <h3 id="damaged-packages-or-defective-items">Damaged packages or defective items</h3>We understand the disappointment of receiving a damaged package. In such instances, please report to our customer support team at help@montemlife.com within 48 hours of receiving the order and include photos of the damaged items or package. <img data-fr-image-pasted="true" src="https://cdn.shopify.com/s/files/1/0844/9176/4015/files/logo-svg.svg?v=1699896236" style="width: 300px;" class="fr-fic fr-dib">

In the event that your order is lost during transit, please reach out to our customer support team at help@montemlife.com with your order number and any relevant details. We understand the disappointment of receiving a damaged package. In such instan

What if my package gets lost or arrives damaged?

Orders

How do I track my order?

How long does delivery take?

How do I make a return?

Can you check them in on airplanes?

Why does my promo code not work?

I Am Interested In A Wholesale Order

Why Use Trekking Poles?

How To Set My Trekking Poles Height?

How do I adjust the length of the poles?

How to install tips protectors?

How much does poles weigh?

How to Adjust Your Trekking Poles

What is the difference between a Twist Lock and Flick Lock?

Are these twist lock or lever lock?

My trekking poles keep collapsing! How can I secure them so they don't collapse during use?

Can Montem hiking poles be taken apart to fit in carry-on bag?

What pole would you recommend for stability purposes?

Can you buy replacement lower shafts?

What is the main difference between the Ultra Strong and the Anti-Shock poles?

Is the locking mechanisms plastic or aluminum?

Can I use them for walking on icy surfaces?

Are the hand grips angled?

How small do the poles contract?

Are these poles helpful for back problems?

Are these hiking poles waterproof?

Is there a rubber tip for walking on wet or slippery surfaces?

Why are my poles rattling?

Can I use these on a gym floor?

Do some poles come with a mount screw?

What is the diameter of the threads that the feet go on?

Are these suitable for children below 14?

Can they be used to walk on regular sidewalks for support purposes?

What is the main grip made of?

Do the poles come with a carrying case?

Can these trekking poles be converted into snowshoeing poles?

Do they have an anti-shock mechanism?

What is the weight limit of these poles?

Are different tips required or recommended for use in winter on ice and snow?

Are these poles helpful for walking on sandy beaches?

Having a hard time keeping the poles from not retracting. Is a simple twist enough?

Can you use one and give the other to a partner?

Are the poles appropriate for walking on streets?

Why are my carbon poles are vibrating?

How do I disassemble my trifold trekking poles?

Are the carbide tips replaceable?

When do I use the tip protectors?

Trekking Poles Care and Maintenance

How do I adjust the wrist strap?

Trekking Poles - What types are there?

What Other Hiking Stick Benefits Are There?

Why Choose Fixed-Length Trekking Poles?

Who Benefits Most From Carbon Fiber Trekking Poles?

How do I assemble my trifold trekking poles?

Trekking Poles

How do I pack my blanket again?

How much does the blanket weigh?

Is the blanket machine washable?

Does each corner have a loop for a stake?

How do I unpack my Fortem Blanket?

Fortem Pocket Blanket

How do I use the dry bag?

Is the Dry Bag waterproof?

Will the dry bag float?

Dry Bags

Lost packages

Damaged packages or defective items

What if my package gets lost or arrives damaged?Updated 10 months ago

Lost packages

Damaged packages or defective items